Harness

Zendesk

This contains APIs specific to the creation of zendesk ticket

create zendesk ticket for given user

Securityx-api-key
Request
query Parameters
ticketType
required
string

type of the ticket

Enum: "QUESTION" "PROBLEM" "FEATURE_REQUEST" "OTHER"
priority
required
string

priority of the ticket

Enum: "LOW" "NORMAL" "HIGH" "URGENT"
subject
required
string

subject of the ticket

regression
boolean

regression of the ticket

Request Body schema: */*
message
string
url
string
region
string
Enum: "NO_PREFERENCE" "AMERICAS_EASTERN" "AMERICAS_PACIFIC" "ASIA_PACIFIC" "INDIA_STANDARD_TIME" "EUROPE"
userBrowser
string
userOS
string
website
string
userName
string
accountId
string
module
string
browserResolution
string
object (FormDataContentDisposition)
Responses
400

Bad Request

500

Internal Server Error

default

create zendesk ticket for given user

post/resourcegroup/api/zendesk
Request samples 
Response samples 
{
  • "status": "SUCCESS",
  • "code": "DEFAULT_ERROR_CODE",
  • "message": "string",
  • "correlationId": "string",
  • "errors": [
    ]
}
get short live token for Coveo
Securityx-api-key 
Responses 
400
Bad Request


500
Internal Server Error


default
get short live token for Coveo


get/resourcegroup/api/zendesk/token
Request samples 
Response samples 
{
  • "status": "SUCCESS",
  • "code": "DEFAULT_ERROR_CODE",
  • "message": "string",
  • "correlationId": "string",
  • "errors": [
    ]
}
➔ Next to Account Role Assignments [Beta]